Need to make a return? No worries, all the details are below. FYI, all refunds or exchanges require a valid receipt or packing slip. And sorry, shipping and handling fees are not refundable.
Graduation Regalia (cap & gown) must be in new condition and will not be returnable if warn or altered in any way. Product must be unused in order to receive a refund. The last day for a full refund is 15 days after the purchase date on your receipt.
Hardware & Software
Bring back unopened computer hardware and software within 14 days of purchase for a full refund. Electronic Software Download (ESD) purchases are Final and Non-Returnable.
All other merchandise that is unopened and in original condition can be returned within 15 days of purchase.
*Gift Cards are non-refundable
Two Ways to Return:
Just take your receipt/packing slip and return it to your campus bookstore.
Returns by mail
- Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
- Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
- Hold on to your tracking information and shipping receipt until you get your refund.