Return Policy

Need to make a return? No worries, all the details are below. FYI, all refunds or exchanges require a valid receipt or packing slip. And sorry, shipping and handling fees are not refundable.

Graduation Regalia

Graduation Regalia (cap & gown) must be in new condition and will not be returnable if warn or altered in any way. Product must be unused in order to receive a refund. The last day for a full refund is 15 days after the purchase date on your receipt.

Hardware & Software

Bring back unopened computer hardware and software within 14 days of purchase for a full refund. Electronic Software Download (ESD) purchases are Final and Non-Returnable. 

Other Merchandise:

All other merchandise that is unopened and in original condition can be returned within 15 days of purchase.

*Gift Cards are non-refundable

Two Ways to Return:

In-person refunds

Just take your receipt/packing slip and return it to your campus bookstore.

Returns by mail

  1. Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
  2. Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
  3. Hold on to your tracking information and shipping receipt until you get your refund.